Open the door to access the cartridge - again, this varies by model. Lower the latch handle to seat it in place Dry the contact area before replacing the printhead. When no more ink appears on the cloth, you are done Use a new, damp, lint-free cloth and wipe them from top to bottom, using new cloths with each pass. Locate the electrical contacts inside the printer (refer to your manual for details). Use a dry, lint-free cloth to make sure everything is dry. Wipe the plastic ramps on either side of the nozzles, wiping in the direction away from the nozzles. 
Wipe away any excess ink from the edge between the nozzles and contacts with a new, damp cloth. Make sure you don’t touch the metal contacts with your fingers Avoid wiping beyond this area and clean until no new ink shows on the cleaning cloth. Dampen a clean, lint-free cloth or paper (coffee filters work best) with distilled water and wipe the electrical contact squares from the bottom to the top. Lift it until it pulls up and lift the printhead out of the printer There is a latch handle on the side of the print carriage. Set the cartridges on a clean piece of white paper with the ink nozzles pointing up. Remove only one cartridge at a time and do not leave ink cartridges out of the printer for more than 30 minutes at a time Push the release tab on the printer cartridge and pull it out of the printer. 
Wait until the cartridges have stopped moving and are in the center of the carriage.Open the door to access the cartridge - this varies by model.
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